Delete your account and data

For the Boba (Bocah Bahagia) Android app · package com.bocahbahagia.app · Last updated: 1 August 2026

You can have your Boba account and everything in it permanently deleted. You do not need the app installed to ask, and you do not need to sign in to this page.

How to request deletion. Email bobaprodaps@gmail.com from the Google account you sign in with, with the subject “Delete my Boba account”. We confirm within 7 days and complete the deletion within 30 days.

Tap here to open a pre-filled deletion request email. Sending it from the address you use to sign in is what lets us verify the request is yours. If you cannot email from that address, tell us the family name and the names of the child profiles so we can identify the account.

You can also delete parts of your data yourself, in the app

A child profile: open the child from the parent home, tap the bin icon, and confirm. This deletes that child's chores, coin history, reward redemptions and notifications, and disables their pairing code so their device can no longer sign in.
A chore or a reward: tap the bin icon on its row.
Leave a family: the family owner can remove a parent from Family members. Removing a parent detaches them from the family but keeps their own account.

What gets deleted

When we action a deletion request for your account, we delete:

Your sign-in account and your parent profile (name, email, account identifier)
Your push notification tokens and language preference
Every child profile in your family, including names, avatars and PIN hashes
All chores, rewards, reward redemptions and the coin ledger
All notification records
Any proof photos still in storage
Your family record, invite codes and pairing codes

If your family has a second parent, we will tell you before deleting shared family content, because it belongs to both of you. On request we can instead delete only your own parent account and hand the family over to the other parent.

What we may keep, and why

Data	Why	How long
Subscription and purchase records	Required for billing, tax and refund handling; held by Google Play as well as by us	As required by law, typically up to 7 years
A record that a deletion request was made and completed	So we can prove we honoured it	2 years

Nothing in that list can be used to reconstruct your family content, and none of it is used for marketing.

Cancel your subscription first

Deleting your Boba account does not cancel a Google Play subscription, because Google — not Boba — manages that billing relationship. If you have Boba Pro, cancel it first:

Open the Google Play Store app
Tap your profile picture, then Payments & subscriptions → Subscriptions
Select Boba and tap Cancel subscription

You keep Pro until the end of the period you already paid for. Refunds are handled by Google Play under its refund policy.

Questions

Email bobaprodaps@gmail.com. See also the Privacy Policy.